Trion Worlds Support Center
Failed to load game.dll - This issue appears to be caused by Avast! Antivirus. Disabling Avast! and re-patching should resolve the issue.
French and German Chat Support will be unavailable on Wednesday, July 1st, but will be back the following day.
The French and German Live Chat service is available from 15:00 to 23:00 CEST from Wednesday to Sunday. Requests by e-mail are answered 7 days a week can be sent in at any time by clicking on "Submit a request" in the top right corner of the page.