Trion Worlds Support Center

ArcheAge: Failed to load game.dll - This issue appears to be caused by Avast! Antivirus. Disabling Avast! and re-patching should resolve the issue.

Customer Support: French and German Chat Support will be unavailable on Wednesday, July 1st, but will be back the following day.

Customer Support: The French and German Live Chat service is available from 15:00 to 23:00 CEST from Wednesday to Sunday. Requests by e-mail are answered 7 days a week can be sent in at any time by clicking on "Submit a request" in the top right corner of the page.